Does your Preview Link Show the Wrong Social Sharing Image for your Squarespace Website?
Have you started to post a link to your Squarespace site on Facebook and noticed that the image it’s sharing is all wrong? Here’s how to fix that!
1. Check your site-wide social sharing image in Squarespace.
First, check your overall site social sharing image:
If you’re in Squarespace 7.1, this is in Design > Social Sharing Logo.
If you’re in Squarespace 7.0, this is in Design > Logo & Title, then scroll down to Social Sharing Logo.
And, yes, even though it says logo, I’d encourage you to use a photo because it will get cropped in different ways. This will make your logo look terrible, so choose a graphic or photo that works when it is cropped.
2. Check your page specific social sharing image in Squarespace.
If you have a social sharing image set for a specific page, that will override the site-wide social sharing image on that page.
3. If those are correct, you need to force apps to update your data.
Go to the Facebook Sharing Debugger and enter in the full URL of the page you are trying to share. Then click the Debug button.
Note: You’ll see a warning up top about fb:app_id missing. You can ignore that for now - it’s a known issue with Squarespace.
Next, click the Scrape Again button until the image below it appears correctly. Sometimes this takes a couple of tries.
You can also update your data on LinkedIn by going to their Post Inspector to request a re-scrape of your info on that platform.
OTHER APPS
If you are sharing your link in other apps, you can wait until the cache is reset (typically about 7 days), or you can fake them out with an appended query string - this is easier than it sounds! Instead of sharing https://yourdomain.com you’d share https://yourdomain.com?latest and that forces the app to grab new preview information. If you made a mistake and need to do this again, just change ?latest to ?latest1 or ?something, etc. to force that new request instead of relying on cached information.
Is the description wrong too?
If the site title and description (or page title and description) are incorrect, you’ll need to fix those in your SEO settings. For the full site, you do this in Marketing > SEO. For a page, you’ll do this in the page settings (click the cog icon as you roll over the page name in the Pages menu to access those), and then click over to the SEO tab.
Then scrape again.
